πŸ“œ Store Policy

πŸ›οΈ Welcome to Manzly!

Thank you for visiting Manzly. Please take a moment to review our store policies to ensure a smooth and enjoyable shopping experience.

1. Payment Policy

  • We accept major credit/debit cards, PayPal, and other secure payment methods.

  • Payment must be completed at the time of order placement.

  • All prices are listed in [your currency] and include applicable taxes unless otherwise stated.

2. Shipping Policy

  • We ship to most countries across Europe and North America.

  • Orders are processed within 1–3 business days.

  • Estimated delivery time is 7–15 business days, depending on your location and chosen shipping method.

  • Shipping fees are calculated at checkout and vary based on destination and package size.

  • Tracking details will be sent to your email once your order has shipped.

  • We are not responsible for delays caused by customs or shipping carriers.

3. Return & Refund Policy

  • We offer a 30-day return policy from the date of delivery for most items.

  • Products must be unused, in their original packaging, and in the same condition as received.

  • To initiate a return, email us at support@manzly.com with your order details.

  • Return shipping is the customer’s responsibility unless the product is defective or incorrect.

  • Refunds are processed within 7–10 business days after we receive and inspect the returned product.

  • Some items (such as personalized or perishable goods) are not eligible for return.

4. Warranty Policy

  • Some products include manufacturer warrantiesβ€”please refer to the individual product pages for details.

  • We do not offer additional warranties beyond those provided by the manufacturer.

  • For warranty claims, contact the manufacturer or our support team.

5. Privacy Policy

  • Your privacy is important to us.

  • We only use your information to process orders, improve services, and communicate with you.

  • We never sell or share your personal information, except where required by law or to fulfill your order.

  • Please review our full Privacy Policy for more details.

6. Cancellation Policy

  • Orders can be canceled within 1 hour of placement by emailing support@manzly.com.

  • After this period, the order may already be in processing or shipped and cannot be canceled.

7. Customer Support

  • We’re here to help.

  • Email: support@manzly.com

  • Live Chat: Monday to Friday, 9 AM – 6 PM (Your Time Zone)

8. Disclaimer

  • We strive to provide accurate product descriptions and images.

  • Some variations may occur due to manufacturing updates or display settings.

  • We are not responsible for damages from improper use of products.

  • Prices and availability are subject to change without notice.

Contact form